Outlook 365 Email Setup

Jun 21, 2025 | Email Tutorials

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⏱ Estimated Reading Time: 3 minutes

Set Up Your Email in Outlook 365 (Desktop)

If you’re using Microsoft Outlook 365 email setup on your Windows or Mac computer will be easy to add your professional email account using the IMAP (IMAP vs POP3) protocol to keep your emails synced across all devices.

Index

Step by Step Guide
Outlook 365 Email Setup Video
Frequently Asked Questions
Pro Tips
Useful Links

Here’s a step-by-step guide

Step 1: Open Outlook

Launch Microsoft Outlook 365 on your computer.

If it’s your first time opening Outlook, you’ll be prompted to add an Email in Outlook 365 automatically.
If not, click on:

  • File (top-left corner)
  • Then click Add Account

Step 2: Enter Your Email Address

A window will pop up asking for your email.

  • Type your full email address (e.g., you@yourdomain.co.za)
  • Click Connect

Step 3: Choose Account Type → Select IMAP

Outlook will ask what type of account you want to set up.
Select IMAP (not POP).

Step 4: Enter Incoming & Outgoing Server Settings

You’ll now need to fill in your server details manually.

Incoming Mail (IMAP) Server:

  • Server: mail.yourdomain.co.za
  • Port: 993
  • Encryption method: SSL/TLS
  • Username: Your full email address
  • Password: Your email password

Outgoing Mail (SMTP) Server:

  • Server: mail.yourdomain.co.za
  • Port: 465
  • Encryption method: SSL/TLS
  • Username: Your full email address
  • Password: Your email password

Click Next when done.

Step 5: Enter Password Again

Outlook will ask you to confirm your password.
Enter your email account’s password and click Connect.

Step 6: You’re Done!

Outlook will verify your settings and connect to your mail server.
Once the setup is complete, you’ll see a message saying “Account successfully added.”

Click Done to start using your email.

Outlook 365 Email Setup Video

Frequently Asked Questions

Do I need a Microsoft account?+
Yes, your email must be part of a Microsoft 365 subscription or hosted via Microsoft Exchange.
Why does my login fail?+
Check for typos, expired passwords, two-factor authentication, or blocked sign-in on the Microsoft side.
Which email protocol should I use?+
We recommend IMAP for full sync across devices.
What username should I enter?+
Use your full email address (e.g., you@yourdomain.co.za).
Can I use POP instead?+
Yes, but IMAP is preferred—POP downloads and may delete emails from the server.

Have Questions of your own? Contact us

💡 Pro Tips

Use full email as username
Use IMAP for syncing devices
Manually enter server settings
Verify password by webmail login
Restart Outlook after setup