Set Up Your Email in Outlook 365 (Desktop)
If you’re using Microsoft Outlook 365 on your Windows or Mac computer, you can easily add your professional email account using the IMAP protocol to keep your emails synced across all devices.
Here’s a step-by-step guide to help you set it up:
✅ Step 1: Open Outlook
Launch Microsoft Outlook 365 on your computer.
If it’s your first time opening Outlook, you’ll be prompted to add an account automatically.
If not, click on:
- File (top-left corner)
- Then click Add Account
✅ Step 2: Enter Your Email Address
A window will pop up asking for your email.
- Type your full email address (e.g.,
you@yourdomain.co.za) - Click Connect
✅ Step 3: Choose Account Type → Select IMAP
Outlook will ask what type of account you want to set up.
Select IMAP (not POP).
✅ Step 4: Enter Incoming & Outgoing Server Settings
You’ll now need to fill in your server details manually.
Incoming Mail (IMAP) Server:
- Server:
mail.yourdomain.co.za - Port:
993 - Encryption method:
SSL/TLS - Username: Your full email address
- Password: Your email password
Outgoing Mail (SMTP) Server:
- Server:
mail.yourdomain.co.za - Port:
465 - Encryption method:
SSL/TLS - Username: Your full email address
- Password: Your email password
Click Next when done.
✅ Step 5: Enter Password Again
Outlook will ask you to confirm your password.
Enter your email account’s password and click Connect.
✅ Step 6: You’re Done!
Outlook will verify your settings and connect to your mail server.
Once the setup is complete, you’ll see a message saying “Account successfully added.”
Click Done to start using your email.
📌 Pro Tips
- Use IMAP so your emails stay synced across all your devices
- Make sure your password is correct (check for typos or uppercase issues)
- If Outlook says it can’t connect, double-check your port numbers and SSL settings
💡 Still Need Help?
If you didn’t get it working or prefer that we handle it for you, we’re happy to help, you can 👉book our support services and we’ll log in and sort it out for you.
