📧 Start Here Before You Panic 😅
Hey there! If your email suddenly stopped working, don’t worry try these quick steps that solve most email issues in minutes.
✅ Step 1: Check Your Internet Connection
Just because your device says “connected” doesn’t mean it’s actually online.
👉 Open your browser and try visiting a website like www.google.com.
If nothing loads, your internet may be down.
✅ Step 2: Restart Your Email App
Close and reopen the app you use for email (like Outlook, Gmail, or Apple Mail).
🛑 Don’t just minimize it — fully close and relaunch the app.
✅ Step 3: Reboot Your Device
Yes, the old “turn it off and on again” trick still works!
A simple restart can fix temporary software glitches that interfere with your mail app.
✅ Step 4: Restart Your Router
This one fixes 95% of email problems we see.
🔌 Unplug your Wi-Fi router, wait 30 seconds, then plug it back in.
Give it a minute to reconnect before trying your email again.
✅ Step 5: Check If Your IP Is Blocked
If everything else looks fine but your email still won’t send or receive:
- Go to Google
- Search for:
What is my IP - Copy that number and send it to us so we can check if your IP is blocked.
🔐 Sometimes our email servers automatically block suspicious activity (like too many wrong passwords or bulk sending) to protect your account. If you were just a little “click-happy,” no worries — we can sort it out fast.
