Orders in Gmail Spam?

Jul 27, 2025 | WooCommerce

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đŸ“© How to Whitelist a Domain in Gmail

Are your WooCommerce orders in Gmail Spam? Emails landing in the spam folder? đŸ˜€
Make sure you receive every clients order confirmation by whitelisting your orders email domain in Gmail.

Here’s how to do it:

✅ Option 1: Create a Gmail Whitelist filter

  1. Open Gmail.
  2. Click the ⚙ Settings icon in the top right.
  3. Choose “See all settings”.
  4. Go to the Filters and Blocked Addresses tab.
  5. Click “Create a new filter”.
  6. In the From field, type your domain like: @yourdomain.co.za
  7. Click Create filter.
  8. On the next screen, check:
    ✅ Never send it to Spam
    ✅ (Optional) Star it or Always mark as important
  9. Click Create filter to save.

Done! Gmail now knows your store’s emails are legit. 💌

✅ Option 2: Add Email Address to Google Contacts

  1. Open an email from your WooCommerce store.
  2. Hover over the sender’s name or email address.
  3. Click “Add to Contacts” when the pop-up appears.

That tells Gmail, “Hey, I trust this sender.” 👍

đŸ› ïž Still Not Working?

Still your orders in Gmail Spam? If your WooCommerce order emails are still going to spam, you’ll need to use the WP Mail SMTP plugin to properly authenticate your site’s outgoing emails.